Data Deletion
You have the right to request deletion of all data Axii holds about you.
What gets deleted
- Your account and profile information
- All campaigns and campaign settings
- All lead data including contact details and AI insights
- Your connected Meta account token and all synced lead data
- Your email provider credentials
- All outreach history and interaction threads
How to request deletion
Via the app
Log in to your Axii account → Settings → scroll to the bottom → Delete Account. This immediately queues permanent deletion of all your data.
Via email
Send a deletion request to agritbamijoko@gmail.com with the subject "Data Deletion Request" and the email address associated with your account.
Processing time
Deletion requests are processed within 30 days. You'll receive a confirmation email once your data has been permanently removed.
Meta-connected data
If you connected your Meta Business account to Axii, you can revoke access directly from Meta at any time by going to Facebook Settings → Security → Apps and Websites → Axii → Remove. This immediately revokes Axii's access to your Meta data independently of your Axii account.
Alternatively, disconnecting from Axii Settings → Meta Ads → Disconnect removes your token from our systems and stops all data syncing immediately.
Questions? Email us:Axii Team